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Help Center

Lifecard

Lifecard

Information on the Lifecard app, Lifecard accounts, FAQ and in-app purchases.

For healthcare providers

How to send a letter to a patient's Lifecard

Account

How do I change my email address on Lifecard?

Deleting an account

Resetting your Lifecard Password

Changing your password

Changing your email address for your account

Sharing your account information

Enabling touch or face ID

Removing an account from your shared accounts

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Frequently Asked Questions (FAQs)

How Can I Send To My Patients Lifecard?

How can I upload files to my Lifecard?

I Don't Want My Allergies & Medications Saved To My Lifecard, What Can I Do?

What Information Is Saved From My Online Form To My Lifecard?

What Happens If I Don't Have All The Required Information With Me When I Start The Form?

What Is The Lifecard Patient Portal?

What Information Can I Send To My Patients?

What Data Can Lifecard Track?

How Is Lifecard Different To Other Medical Apps?

My Patient Has An Ongoing Medical Condition, How Can Lifecard Help Them Manage The Condition?

Can I See My Patient's Lifecard?

I No Longer Need The Module I Have Subscribed To, How Do I Cancel My Subscription?

How Do I Start Using Lifecard?

Can I Share My Emergency Information?

Does Lifecard Link To Wearable Or Home Medical Technology?

What Data Can Lifecard Track?

How Is Lifecard Different To Other Medical Apps?

I Have An Ongoing Medical Condition, How Can Lifecard Help Me Manage My Condition?

Can I Access My Children's Or Elderly Relative's Lifecard?

Can I Restrict What I Share With Family Members Or Members Of My Care Team?

What Is The Difference Between Lifecard & My Health Record?

I Have Concerns About Security, Where Is My Data Stored?

How Do I Know Which Modules I Have Subscribed To?

Can I Export My Lifecard PHR Record?

How Do I Put My Health Summary & Results On Lifecard?

What Can Lifecard Do?

What Is A Personal Health Record?

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Measurements

How to export measurement reports

Adding Data to the app

Add a new measurement to your favourites

Adding a new measurement type

Removing a measurement from your measurements dashboard

How to change the way you see measurement data

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In-app purchases

How do I change my payment details?

How to cancel subscriptions to in-app purchases

How to subscribe to marketplace modules

Adding coupon codes

What do the paid versions of Lifecard give me?

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Inbox

How to see what has been sent to your Lifecard inbox