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MasterCare+

MasterCare+

Guides for each module of MasterCare+.

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Which Modules are Appropriate for my MasterCare+ Subscription?

Administration Module: Appointments

How Do I Set Up 2-Way SMS Appointment Reminders?

How Do I Pre-Set The Options For Roster Types?

How Do I Pre-Set The Options For Service Categories?

How Do I Pre-Set The Options For Appointment Types?

How Do I Access The Appointments Admin Screen?

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Administration Module: HotHealth (Additional Module)

How Do I Link HotHealth To MasterCare+?

How To Link MasterCare+ To HotHealth Online Booking

How Do I Link A Staff Profile in HotHealth With A Practitioner In MasterCare+?

Online Tutorial - Linking MasterCare+ To Hothealth

How Do I View The HotHealth Settings Page?

How Do I Configure My HotHealth Account?

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Admin Module: Security

Inactivity Timeout

Password Policy

Account Lockout

Audit Recording

Administration Module: Settings

How Do I Upload Existing Client Records?

Administration Module: Teams, Users & Roles

How Do I Create A New Sub-Team?

How Do I Assign A ReferralNet Account To A Team?

How Do I View The User Management Screen?

Admin Configuration - How Do I Edit The Notifications Settings For A User?

How Do I Reset A Users Password?

How Do I Remove A User Role?

How Do I Edit An Existing User Role?

How Do I Add A New User Role?

How Do I Disable An Existing User?

How Do I Edit An Existing User?

How Do I Add A New User?

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Base Module: Address Books

How Do I Sort, Group & Filter Through Providers?

How Do I Give A Provider A Tag?

How Do I Edit An Existing Providers Details?

How Do I Add A New Provider?

How Do I View The Address Book Screen?

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Base Module: Client Alerts

How Do I Edit An Existing Alert?

How Do I Mark An Inactive Alert As Active?

How Do I Add A New Alert To A Client's Profile?

How Do I View A Client's Alerts?

Base Module: Client Profiles

How Do I Assign A Client To A Team?

How Do I Update A Client's Contact Details?

How Do I View A Client's Profile Screen?

How Do I Update A Client's Demographics?

How Do I Update A Client's Next Of Kin?

Online Tutorial - Registering A New Client

Online Tutorial - How To Access Clients

Online Tutorial - How To Access Clients

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Base Module: Client Providers

How Do I Add A New GP/Care Provider?

How Do I Sort, Group & Filter Through Client Providers?

How Do I Remove A Provider From A Client's Profile?

How Do I Assign A Client To A GP/Care Provider?

How Do I View A Client's GP/Care Providers?

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Base Module: Clinical Documents

How Do I View The Clinical Documents Screen?

How Do I Classify A Document?

How Do I View A Document Whilst Processing It?

How Do I Create A New Clinical Document?

How Do I Edit / Remove A Clinical Document?

How Do I Filter The Documents Shown To Me?

How Do I Print Or Download A Client Letter Or Note?

How Do I Give A Clinical Document A Tag?

Online Tutorial - How To Upload A File

Online Tutorial - Creating & Sending Discharge Summaries

Online Tutorial - How To Filter Clinical Documents

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Base Module: Encounters

How Do I Finalise An Encounter?

What Are Encounter Status'?

How Do I View The Encounter Timeline?

How Do I Open An Encounter?

What is an Encounter?

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Base Module: Episodes of Care

How Do I View Events In A Client's Episode Timeline?

How Do I Finalise An Episode Of Care?

How Do I View A Client's Episodes Of Care?

How Do I Add A New Episode Of Care?

What Is An Episode Of Care?

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Base Module: Letterheads

How Do I Sort, Group & Filter Through The Letterheads Shown To Me?

How Do I Give A Letterhead A Tag?

How Do I Remove A Letterhead?

How Do I Add A New Letterhead?

How Do I Edit A Letterhead?

How Do I View The Letterheads Screen?

Online Tutorial - Letterheads and Templates

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Base Module: Lifecard

Online Tutorial - How To Link A Client's Lifecard Account

Base Module: Referrals

How Do I View The Referrals Page?

How Do I Forward A Referral?

How Do I Attach A File Or Document To A Referral?

How Do I Mark An Attached Document As A Primary For A Referral?

How Do I Classify A Clinical Document As A Referral?

How Do I Edit An Existing Referral?

How Do I Add A New Referral?

Online Tutorial - Processing Referrals

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Base Module: Secure Messaging

How Do I Process A Document From My Inbox?

How Do I View A Document After I Have Processed It?

How Do I Check The Status Of A Sent Message?

How Do I Add A New GP/Care Provider When Sending Documents?

How Do I Send An Existing Clinical Document:

Online Tutorial - How To Send A Secure Message

Online Tutorial - Using Secure Messaging

How Do I View My Inbox?

How do I find my team's ReferralNet ID?

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Base Module: Templates

How Do I Edit An Existing Template?

How Do I Filter The Data Shown To Me In The Templates Screen?

How Do I Give A Template A Tag?

How Do I Remove An Existing Template?

How Do I Add A New Template?

Online Tutorial - Creating Templates & Letterheads

How Do I Access The Templates Screen?

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Additional Module: Appointments

How Do I Filter The Data Shown To Me In The Appointments Calendar?

How Do I Delete An Existing Appointment?

How Do I Change An Appointments Status?

How Do I Create A New Appointment?

How Do I View The Appointments Calendar Screen?

Online Tutorial - Setting Up Rosters & Appointments

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Additional Module: Bill Items

How Do I Sort, Group & Filter Through Bill Items?

How Do I Give A Bill Item A Tag?

How Do I Remove An Existing Bill Item?

How Do I Edit A Bill Item's Price?

How Do I Edit An Existing Bill Item?

How Do I Add A New Bill Item?

How Do I Search For Existing Bill Items?

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Additional Module: Client Allergies

How Do I Give A Client's Allergy A Tag?

How Do I View A Client's Allergies Page?

How Do I Sort, Group & Filter The Data Shown In The Allergies Page?

How Do I View The History Of Changes To A Client's Allergy?

How Do I Mark An Allergy As Non-Current?

How Do I Edit A Client's Existing Allergy?

How Do I Add An Allergy For A Client?

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Additional Module: Client Medications

How Do I View A Client's Medications Page?

How Do I Add A New Prescription For A Client?

How Do I Report A Medication That Is Currently Being Used By A Client?

How Do I Mark A Report Or Prescription As Non-Current?

How Do I Re-Prescribe An Existing Medication?

How Do I View The History Of Changes For A Client's Medication?

How Do I View Or Print A Drug's Product Information?

How Do I Sort, Group & Filter The List Of Medications Of A Client?

How Do I View Which MIMS Version I Am Using?

How Do I Prescribe An Authority Required Medication?

How Do I Complete The MIMS License Check?

How Do I Add A Prescriber's Identifier Number? (MIMS)

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Additional Module: Invoices

How Do I Add A Referral To An Invoice?

How Do I Process A Bulk Bill Claim On An Invoice?

How Do I Process A Patient Claim On An Invoice?

How Do I Filter Through The Invoices Shown To Me?

How Do I Void or Write Off An Issued Invoice?

How Do I View & Print A Lodgement Advice?

How Do I Print An Invoice?

How Do I Issue A New Invoice?

How Do I Search For An Existing Invoice?

Online Tutorial - How To Do Billing & Invoicing

Online Tutorial - How To Do Medicare Claiming

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Additional Module: My Health Record

Online Tutorial - How To Upload To My Health Record

Additional Module: Outcome Measures

How Do I Create An Outcome Measure?

Online Tutorial - Recording An Outcome Measure

Additional Module: Referral Workflows

Referral Workflow - To Be Communicated To GP

Referral Workflow - To Be Scheduled

Referral Workflow - To Be Triaged

Referral Workflow - To Be Assigned

How Do I Remove A New Referral?

How Do I Open A New Referral?

Admin Configuration - Editing The Referral Workflow

Referral Workflows - Before You Start

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Additional Module: Rosters

How Do I Create A New Roster For A User?

How Do I Create A New Roster Block?

How Do I Edit Or Delete A Roster Block?

How Do I Sort, Group & Filter The Data Shown To Me In The Rosters Screen?

How Do I Edit Or Remove An Existing Roster?

How Do I View The Rosters Screen?

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