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- Help Center
- ReferralNet
- Frequently Asked Questions (FAQs)
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PrimaryClinic
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MasterCare EMR
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ReferralNet
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MasterCare+
- Start Here!
- Administration Module: Appointments
- Administration Module: HotHealth (Additional Module)
- Admin Module: Security
- Administration Module: Settings
- Administration Module: Teams, Users & Roles
- Base Module: Address Books
- Base Module: Client Alerts
- Base Module: Client Profiles
- Base Module: Client Providers
- Base Module: Clinical Documents
- Base Module: Encounters
- Base Module: Episodes of Care
- Base Module: Letterheads
- Base Module: Lifecard
- Base Module: Referrals
- Base Module: Secure Messaging
- Base Module: Templates
- Additional Module: Appointments
- Additional Module: Bill Items
- Additional Module: Client Allergies
- Additional Module: Client Medications
- Additional Module: Invoices
- Additional Module: My Health Record
- Additional Module: Outcome Measures
- Additional Module: Referral Workflows
- Additional Module: Rosters
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HotHealth
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Patient Portal
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Lifecard
Why Does My Certificate Expire? What Do I Need To Do?
Why Does My Certificate Expire? What Do I Need To Do?
Certificates are issued with an expiry date and the expiry date is recorded in ReferralNet. Once expired you will not be able to send and receive messages. Our support team actively monitors the expiry of certificates and will contact you to schedule an update.
When a new NASH certificate is received you should contact ReferralNet support and schedule a certificate update to prevent the previous one expiring and impacting on your message activity.